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ManageEngine ServiceDesk Plus

Free - ZOHO Corp.
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
knowledge base, help desk, helpdesk software, asset management, management, customer support software, contact management, itil help desk, purchase order management, trouble ticketing, inventory management, sla management
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ManageEngine ServiceDesk Plus

Free - AdventNet Inc
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
itil, service desk, contract management, service level agreement, sla violation tracking, self service portal, customer, request tracking, service, trouble ticketing system, open source, audit
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WhatsUp Gold

Free - Ipswitch, Inc.
WhatsUp Gold is the world's leading network management software solution with over 100,000 networks reliably managed worldwide. Built on an extensible architecture offering automated device discovery and network mapping, real-time SNMP and WMI monitoring, and versatile alerting and reporting functionality, WhatsUp Gold delivers 360 degree visibility, actionable intelligence, and complete control. Download a FREE trial now!
control, helpdesk, workflow management, digital rights management, compliance, document management, j2ee, java ee, content management, jboss, business process management, workflow
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Remote Management Gateway

Free - ScriptLogic Corporation
Desktop Authority's Remote Gateway Management reduces the cost of providing support to local and remote workers with secure centralized, web-based remote management and remote control. Provide anytime management of computers via LAN or Internet to extend the reach of the IT helpdesk.
records management, collaboration, cscw, server, enterprise content management, hotel reservation software, motel software, free hotel software, front desk software, hospitality software, hotel booking software, hotel software
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Polar Help Desk Free

Free - Polar
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
hotel management software, free hotel management software, statistics, newsletter, framework, portal, internet, aiocp, development, e business, mysql, modular
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ManageEngine SupportCenter Plus

Free - ZOHO Corp.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
e commerce, forum, editor, site, content management system, transcoding, website, search, browser, wysiwyg, all in one control panel, menu
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