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AdventnetManageEngine SupportCenter Plus
Free - Adventnet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
management, contact, sales, information, contact manager, knowledge base, mail, outgoing calls, incoming calls, customer, estate, real
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Java Contactor - Windows edition
Free - Smiling Dog Apps
Java Contactor - Making contact was never so easy with this Java based PIM.
- JC is built with a powerful merge function to merge changes and keep your contacts synched up.
- Conduct email marketing campaigns in plain text or HTML with up to 25,000 contacts.
- Conduct direct marketing campaigns with JC by printing mail labels and return mail labels on regular Avory style mail labels.
- Manage tasks and schedules in a familiar calendar motif.
date, print, properties, closing, alerts, footage, square, listing, merge, labels, workflow, project management
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Radix
Free - Hurstridge Technologies
Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication.
Free for personal use. Multi-user licenses are available.
Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home.
microsoft access, contact management ms access, appointments, knowledge, sales force automation, front office, relationship, contact software, groupware, scheduling, marketing automation, customer support software
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Horizon Contact Manager Lite
Free - Visionbase Software Ltd
Powerful CRM with links to Sage & Quickbooks with the following features :- Contact Management, Marketing
Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Links to Sage Line 50 and
Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base, Service Level Agreements,
Customer asset tracking, RMA, Issue tracking plus much more
service level agreement, customer help desk, sla violation tracking, self service portal, request tracking, active directory, service, trouble ticketing system, project, time tracking, contacts, outlook
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Horizon CRM
Free - Visionbase Software Ltd
Powerful CRM with links to Sage & Quickbooks with the following features :- Contact Management, Marketing
Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Links to Sage Line 50 and
Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base, Service Level Agreements, Customer asset tracking, RMA, Issue tracking plus much more
e mail marketing, personal information manager, direct marketing, client invoicing, appointment scheduling, expense tracking, help desk, diary, helpdesk, opportunity, campaign, defect
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Contacts Plus
Free - Ten Mile Software
Contacts Plus is a personal address book application that works directly with your Microsoft Outlook Contacts folder. Contacts Plus works directly with Microsoft Outlook to display information from your Contacts folder in an easy to read and navigate format. Contacts Plus doesn't need Outlook to be open in order to display your contacts information - just open Contacts Plus and all of your contact information is right there!
quotations, invoicing, collaboration, email, address book, element management system, network management system, fault managemet, oem software, device configuration, oem solution, ems solution
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