Contact Plus

ManageEngine SupportCenter Plus
Free - AdventNet Inc

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

outlook, contacts, contact management, contact, address book, mail, management, email, request tracking, knowledge base, customer support software, service level agreement

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DataHouse Contact Manager
Free - DataHouseSoftware

Share contact information between all DataHouse users, maintain several customer sites for one company. Changes that affect several contacts are made only once not for each person. Manage your company's various sites, maintain employee information, keep contact history, single click to e-mail using Outlook, generate professional and consistent Fax and Letters.

service, trouble ticketing system, sla violation tracking, self service portal, customer, contact manager, form, e mail marketing, direct marketing, personal information manager, active directory, customer help desk

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ContactGenie - Message Class Modifier
Free - The Claxton Group

CG-MCM is a utility that enables the modification of message classes for existing Microsoft Outlook contacts. Contacts can also be deleted, moved, or copied based on selected message class. Supports Outlook'2000-2007 and runs either as a standalone or Outlook addin (addin function not available in Outlook'2000). Displays all forms published to folder, personal or Exchange organizational forms libraries.

outgoing calls, incoming calls, workflow management, microsoft access, contact management ms access, contactgenie, collaboration, migrate, net folders, cell phone, yahoo, synchronization

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