Customer Contact

Advanced Contact Manager Personal
Free - Xpress Software Inc.

Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client contacts and monitor performance of everyone in the team.

customer, contact management, contacts, management, contact manager, contact, email, outlook, sales, request tracking, knowledge base, customer support software

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Contacts Plus
Free - Ten Mile Software

Contacts Plus is a personal address book application that works directly with your Microsoft Outlook Contacts folder. Contacts Plus works directly with Microsoft Outlook to display information from your Contacts folder in an easy to read and navigate format. Contacts Plus doesn't need Outlook to be open in order to display your contacts information - just open Contacts Plus and all of your contact information is right there!

service level agreement, service, trouble ticketing system, sla violation tracking, self service portal, mail, workflow management, webmaster, live chat, help desk, live support, customers

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Java Contactor - Windows edition
Free - Smiling Dog Apps

Java Contactor - Making contact was never so easy with this Java based PIM. - JC is built with a powerful merge function to merge changes and keep your contacts synched up. - Conduct email marketing campaigns in plain text or HTML with up to 25,000 contacts. - Conduct direct marketing campaigns with JC by printing mail labels and return mail labels on regular Avory style mail labels. - Manage tasks and schedules in a familiar calendar motif.

email management, web statistics, web logs, hit counter, email manager, helpdesk, support, live help, ticket, web stats, chat, web log

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