General Knowledge Base

Adventnet ManageEngine ServiceDesk Plus
Free - AdventNet Inc

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

knowledge base, customer support software, uml diagram, rational rose, uml tool, analysis, object oriented, case, modeler, design, reverse engineering, uml 2 0

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ManageEngine ServiceDesk Plus
Free - AdventNet Inc

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

add in, java, modeling, model, class diagram, visual, linux, use case, modeling tool, code generation, plugin, request tracking

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Polar Help Desk Free
Free - Polar

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

service level agreement, contact management, service, management, trouble ticketing system, sla violation tracking, self service portal, customer, help desk, helpdesk software, active directory, customer help desk

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BS1 General Ledger
Free - Davis Business Systems Ltd.

BS1 General Ledger tracks budget and actual financial data to produce financial statements such as an Income Statement and Balance Sheet, the Trial Balance report, and General Ledger (detail) report. Sample data is provided and there is an optional Getting Started wizard to assist with entering initial live data. The wizard sets up common GL accounts which can later be changed, deleted, or added to. Customization and source code available.

itil, service desk, itil help desk, purchase order management, contract management, trouble ticketing, inventory management, asset management, sla management, websphere, sun one, free form

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