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Help Desk Management


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Web Help Desk Software for Mac OS X Web Help Desk Software for Windows Adventnet ManageEngine ServiceDesk Plus ManageEngine ServiceDesk Plus
Web based Help Desk Software for Mac OS X Web based Help Desk Software for Windows HelpDesk & Asset Mgmt Software, ITIL read HelpDesk & Asset Mgmt Software, ITIL read


Free - Web Help Desk Software


Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software: Windows, Mac OS X, Linux & U

Free - Web Help Desk Software


Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software: Windows, Mac OS X, Linux & U

Free - AdventNet Inc


ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available

Free - AdventNet Inc


ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available


Integrated Facilities Management Software

ManageEngine FacilitiesDesk
Free - AdventNet, Inc.

FacilitiesDesk a web-based Maintenance, Space, Property and Move Management Software with resources management capabilities addresses hardcore facilities and maintenance management needs. This maintenance management application provides all that you need to have for facility maintenance and general service administration.

help desk, helpdesk software, helpdesk, help desk software, knowledge base, asset management, management, web help desk, webhelpdesk, itil help desk, trouble ticketing




Web based help desk for small businesses.

Polar Help Desk Free
Free - Polar

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

purchase order management, inventory management, sla management, itil, service desk, contract management, inventory, customer support software, application, customer, contact management


Multi-user Helpdesk Quotations application

Freeware HelpDesk CentreDesk Quotation
Free - Merging Technologies

CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.

desktop, schedule, support, desktop configuration, move management, reactive, maintenance helpdesk, purchase, integrated, facilities, contract




hardware/software inventory, helpdesk

SysAid Help Desk Inventory and Monitoring
Free - Ilient Help Desk Software

SysAid is software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning the organization's network, listing and testing its machines. SysAid <a href="http://www.ilient.com">Help Desk Software</a> provides details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. SysAid also provides help desk.

space management, maintenance management, facility, maintenance, facilities management, property management, preventive, resources management, breakdown, online technical support, helpdesk system


Web-based Customer Service & Support Soft

AdventnetManageEngine SupportCenter Plus
Free - Adventnet Inc

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.

computer technical support, web based help desk, trouble ticket, technical support, security management, user workspace, personalization, desktop management, logon scripts, application preferences, patch management


Windows Desktop Management Software

Desktop Authority
Free - ScriptLogic (Pittsburgh PA Office)

The Desktop Authority family of products reduces the cost of managing the Windows desktop and eases the administrator’s burden to support the desktop lifecycle by enabling administrators to proactively control, inventory, secure, and support desktops from a central location. This solution provides enterprises the granular control they need over Windows desktops and applications to increase IT efficiency, meet compliance requirements, and more

remote management, application patching, group policy preferences, software updates, quotations, hardware, monitoring, service level agreement, service, sla violation tracking, self service portal


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