Help Desk Software

Templates for the Fashion Helpdesk
Free - ITSTH

Try Microsoft's Outlook as powerful Helpdesk solution for customer enquiry at Clothing companies. The Add-in for Reply-Butler supports you when you with administration / construction of the Fashion boilerplates for the helpdesk. All Fashion text phrases support a multiuser system so that with a local network all the helpdesk workers share the same phrases and possess the same database. Test it now!

webmaster, live chat, email, live support, web statistics, web logs, email manager, contacts, live help, contact manager, sales, customers

---

Alchemy Help Desk
Free - Alchemy Lab

Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.

email management, hit counter, contact, ticket, web stats, web log, pc control, software inventory, remote control software, network monitor, inventory software, hardware inventory

---

Desktop Authority
Free - ScriptLogic (Pittsburgh PA Office)

The Desktop Authority family of products reduces the cost of managing the Windows desktop and eases the administrator’s burden to support the desktop lifecycle by enabling administrators to proactively control, inventory, secure, and support desktops from a central location. This solution provides enterprises the granular control they need over Windows desktops and applications to increase IT efficiency, meet compliance requirements, and more

pc remote control, nt remote control, symark software, software distribution, service level agreement, contact management, customer help desk, sla violation tracking, self service portal, request tracking, active directory, service

---

Desktop Authority(1)
Free - ScriptLogic Corporation

The Desktop Authority family of products reduces the cost of managing the Windows desktop and eases the administrator’s burden to support the desktop lifecycle by enabling administrators to proactively control, inventory, secure, and support desktops from a central location. This solution provides enterprises the granular control they need over Windows desktops and applications to increase IT efficiency, meet compliance requirements, and more

management, trouble ticketing system, boilerplates, outlook plugin, mail support, software support, outlook add in, mail tool, outlook tool, e mail tool, support tool, virtual desktop

---