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Lokad Desktop Workload Forecasting Axon Virtual PBx System Voicent IVR Studio AdventnetManageEngine SupportCenter Plus
Workload forecasting (best for call centers) Virtual PBX Software for Call Centers IVR Studio Web-based Customer Service & Support Soft


Free - Lokad.com


Deliver workload forecasts. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting.

Free - NCH Software


Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

Free - Voicent Communications, Inc


IVR Studio for easy development of interactive voice response system. Quick development and deployment of music on hold, voicemail, auto attendant, voicemail to email, and other inbound call applications

Free - Adventnet Inc


ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Custom


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