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TotalEdit
Free - CoderTools
TotalEdit - the free text editor for Windows. This unique tool allows you to edit many languages including PHP, C , C++, Java, HTML, ASP, JSP, CSS, Javascript, Perl, Python, Ruby, Pascal and SQL. Features include code folding, syntax coloring (including embedded scripts e.g. javascript), code compare, hex editor, unicode support, column editing, word wrap, find in files, file backup, spell check etc.
online backup, phone, filter, service level agreement, contact management, knowledge base, request tracking, customer help desk, sla violation tracking, active directory
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CrossFTP
Free - Crossworld
CrossFTP is an excellent FTP client. CrossFTP Pro is FTP/FXP/SFTP/FTPS/WebDav/S3 client and synchronization tool. CrossFTP has user-friendly two-pane explorer-like interface, and its main features: multi-tab navigation; unicode support; archive browsing; anti-idle; filter; FTP server launcher; and more. CrossFTP Pro further features: multi-protocol; multi-thread engine; synchronization; proxy; remote editing; and more.
service, self service portal, trouble ticketing system, debugging, activestate, komodo ide, komodo, ruby on rails, rails, komodo edit
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Wippien
Free - Kresimir Petric
Wippien is instant messaging client with VPN support, that combines different protocols - ICQ, MSN, AIM, Yahoo, Google Talk. It gives you ability to have several computers arround the world connected to isolated local LAN without any special setup. NAT traversal techniques are used to penetrate NAT devices and make direct connections between peers, and allows you to access their resources (such as sytem shares, printers..)
mac os x, dynamic languages, multi platform, ruby, jpeg, printer, create, skinable, bandwidth, technical support
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Textmodules for Software Support
Free - ITSTH
Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.
trouble ticket, stamp, keyword, keyword matching, website traffic monitoring, recovery, keyword analysis, chat support, chat help, pictures
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InsideCAT Lite Edition
Free - VGTSoftware Development
InsideCAT is a cataloguer program for all your disks (CDs, DVDs, CD-Audio, folders...). Support for 14 compressed formats (ZIP RAR CAB...) and 29 multimedia formats (DOC PDF BMP PCX JPG GIF WAV MP3 WMA AVI MPG...). Thumbnails & EXIF metadata extraction. CD/DVD label and cover designer with automatic functions. Five powerful text search functions. Searches for duplicates. Five ways to open files directly. Six printing & four exporting functions.
watermark, internet, conversion, website traffic statistics, firewall, resume, media, easy, notepad, shadow
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Open and Save Dialogs Toolkit
Free - fCoder Group International
Open and Save dialogs toolkit allows you to open 50 graphics file types and save to 21 graphics file types from your application. Just few lines of code are needed to make it working. Dialogs use HBITMAP handle as input and output and even novice developer can learn how to work with it. We provide a free license for noncommercial use without any limitations in functionality. Commercial usage require licensing.
language, trainer, instant messaging, contact, contact manager, ticket, downloader, webmaster, web logs, sales
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