Knowledge Management Manufacturing

ManageEngine SupportCenter Plus
Free - AdventNet Inc

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

knowledge base, management, customer, help desk, helpdesk software, itil, service desk, itil help desk, purchase order management, contract management, trouble ticketing, inventory management, asset management

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InfoRapid KnowledgeMap
Free - Ingo Straub Softwareentwicklung

InfoRapid KnowledgeMap can be used to draw knowledge maps, organizational charts, decision trees and work breakdown structures, taking down your ideas when brainstorming, or generating structure diagrams from XML files. Knowledge maps can be published on the Web or your intranet, can be added to WinWord, Excel and PowerPoint documents, and can be printed in almost any size you choose.

sla management, customer support software, knowledge, workflow, request tracking, service level agreement, contact management, service, trouble ticketing system, sla violation tracking, self service portal, content management, contact manager

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Nuxeo EP
Free - Nuxeo SAS

Nuxeo EP is an innovative open source Enterprise Content Management (ECM) platform, based on modern Java EE standards and components. It can be used to implement document management, knowledge management, digital assets management or workflow applications, managing up to millions of documents and terabytes of data. With its service-oriented architecture, it is extremely easy to configure, extend and integrate into your information system.

sales, relationship, appointments, contact software, project management, sales force automation, groupware, scheduling, front office, marketing automation, information, active directory, customer help desk

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Keepoint 7
Free - Saora Inc.

Keepoint 7 is a new class of web information management tools - a web research engine. It provides a complete suite of features for gathering, annotating, organizing and sharing valuable web research. It eliminates the costs involved in printing, filing, sorting, managing and losing important information. Keepoint 7 is base product of Keepoint 7 series, designed for all internet users, business and academic professionals, available FREE of charge

mapping, trees, brainstorming, work, decision, structures, mind, managment, breakdown, workflow management, collaboration, open source, compliance

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