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ManageEngine SupportCenter Plus
Free - AdventNet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
management, knowledge base, help desk, helpdesk software, customer, contact management, project management, itil help desk, trouble ticketing, purchase order management, inventory management, sla management
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Nuxeo EP
Free - Nuxeo SAS
Nuxeo EP is an innovative open source Enterprise Content Management (ECM) platform, based on modern Java EE standards and components. It can be used to implement document management, knowledge management, digital assets management or workflow applications, managing up to millions of documents and terabytes of data. With its service-oriented architecture, it is extremely easy to configure, extend and integrate into your information system.
itil, service desk, contract management, asset management, customer support software, workflow, knowledge, service level agreement, service, sla violation tracking, self service portal, request tracking
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AdventNet Web NMS Trial Edition
Free - AdventNet Inc.
AdventNet Web NMS is the industry-leading network management framework for building custom EMS and NMS applications. It offers a comprehensive set of FCAPS functions, provisioning, along with customizable interfaces for most popular network elements, OSS systems and other management applications. Networking equipment vendors and other management solution providers rely on Web NMS for rapid management application development and deployment.
trouble ticketing system, groupware, network management software, time tracking, security, network management, content management, sales force automation, front office, contact manager, contact software, appointments
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Advanced Contact Manager Personal
Free - Xpress Software Inc.
Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client contacts and monitor performance of everyone in the team.
sales, relationship, scheduling, marketing automation, information, device configuration, collaboration, open source, document management, compliance, time keeping, timekeeping
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FileAmigo LE
Free - Sierra Software
Design databases and reports for just about any situation in minutes, without technical skills! Use FileAmigo LE for projects, membership, prospect lists, maintenance schedules, event planning, and much more... Within minutes of installing FileAmigo LE, create a database, import data, add supporting data such as notes and action items, and create reports. Linked to MS Word for mail merges and MS Excel for spreadsheets.
project recording, task tracking, client tracking, timesheets, customer tracking, time recording, project tracking, time allocation, timesheet, task management, time management, customer help desk
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InfoRapid KnowledgeMap
Free - Ingo Straub Softwareentwicklung
InfoRapid KnowledgeMap can be used to draw knowledge maps, organizational charts, decision trees and work breakdown structures, taking down your ideas when brainstorming, or generating structure diagrams from XML files. Knowledge maps can be published on the Web or your intranet, can be added to WinWord, Excel and PowerPoint documents, and can be printed in almost any size you choose.
active directory, copyright protection, digital rights management, publishing, copy protection, network monitoring tool, network monitor, workflow management, audit, j2ee, java ee, jboss
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