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ManageEngine SupportCenter Plus
Free - AdventNet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
management, knowledge base, customer, knowledge, help desk, workflow, helpdesk software, information, contact management, content management, itil help desk, purchase order management
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InfoRapid KnowledgeMap
Free - Ingo Straub Softwareentwicklung
InfoRapid KnowledgeMap can be used to draw knowledge maps, organizational charts, decision trees and work breakdown structures, taking down your ideas when brainstorming, or generating structure diagrams from XML files. Knowledge maps can be published on the Web or your intranet, can be added to WinWord, Excel and PowerPoint documents, and can be printed in almost any size you choose.
trouble ticketing, inventory management, sla management, itil, service desk, contract management, asset management, customer support software, appointments, project management, sales force automation, front office
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Nuxeo EP
Free - Nuxeo SAS
Nuxeo EP is an innovative open source Enterprise Content Management (ECM) platform, based on modern Java EE standards and components. It can be used to implement document management, knowledge management, digital assets management or workflow applications, managing up to millions of documents and terabytes of data. With its service-oriented architecture, it is extremely easy to configure, extend and integrate into your information system.
contact manager, sales, relationship, contact software, groupware, scheduling, marketing automation, time tracking, service level agreement, sla violation tracking, self service portal, request tracking
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Time management tutorial
Free - AceSoftHouse
Intuitive daily planning tutorial what shows basics of collecting to-do tasks, planning a daily work and self-control principles.
service, trouble ticketing system, productivity, personal, application preferences, inventory, patch management, security management, user workspace, desktop configuration, personalization, remote management
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Desktop Authority
Free - ScriptLogic (Pittsburgh PA Office)
The Desktop Authority family of products reduces the cost of managing the Windows desktop and eases the administrator’s burden to support the desktop lifecycle by enabling administrators to proactively control, inventory, secure, and support desktops from a central location. This solution provides enterprises the granular control they need over Windows desktops and applications to increase IT efficiency, meet compliance requirements, and more
desktop management, logon scripts, application patching, group policy preferences, software updates, work, time planning, daily planning, timesheet, task management, pareto principle, time saving
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Desktop Authority(1)
Free - ScriptLogic Corporation
The Desktop Authority family of products reduces the cost of managing the Windows desktop and eases the administrator’s burden to support the desktop lifecycle by enabling administrators to proactively control, inventory, secure, and support desktops from a central location. This solution provides enterprises the granular control they need over Windows desktops and applications to increase IT efficiency, meet compliance requirements, and more
balanced life, time management, time management courses, personal planning software, organize, customer help desk, active directory, trees, brainstorming, structures, mind, managment
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