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Adventnet ManageEngine ServiceDesk Plus
Free - AdventNet Inc
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
help desk, helpdesk, helpdesk software, help desk software, webhelpdesk, web help desk, inventory, asset management, knowledge base, customer support software, support, online technical support
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Freeware HelpDesk CentreDesk Quotation
Free - Merging Technologies
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign quotations to technicians.
Can be used as a stand-alone application or in conjunction with CDRepairs.
helpdesk system, computer technical support, web based help desk, trouble ticket, technical support, customer, management, quotations, audit, monitoring, network, hardware
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JiJiTechnologies Password Reset
Free - JiJiTechnologies
JiJiTechnologies Password Reset is a web based system that allows users to reset their password. It supports Help Desk Delegation. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions.
Supports Password Reset/Unlock account/Change Password through web.
itil help desk, purchase order management, trouble ticketing, inventory management, sla management, itil, service desk, contract management, centredesk quotation, call centre, application preferences, patch management
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Desktop Authority
Free - ScriptLogic (Pittsburgh PA Office)
The Desktop Authority family of products reduces the cost of managing the Windows desktop and eases the administrator’s burden to support the desktop lifecycle by enabling administrators to proactively control, inventory, secure, and support desktops from a central location. This solution provides enterprises the granular control they need over Windows desktops and applications to increase IT efficiency, meet compliance requirements, and more
user workspace, security management, desktop configuration, personalization, remote management, desktop management, logon scripts, application patching, group policy preferences, software updates, contact management, project
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Desktop Authority(1)
Free - ScriptLogic Corporation
The Desktop Authority family of products reduces the cost of managing the Windows desktop and eases the administrator’s burden to support the desktop lifecycle by enabling administrators to proactively control, inventory, secure, and support desktops from a central location. This solution provides enterprises the granular control they need over Windows desktops and applications to increase IT efficiency, meet compliance requirements, and more
contact, web based password reset, help desk password reset, password reset, password reset self service, contact manager, desk, tracking, help, webmaster, live chat, email
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AdventnetManageEngine SupportCenter Plus
Free - Adventnet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
live support, web statistics, web logs, email manager, contacts, live help, sales, customers, email management, hit counter, ticket, web stats
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