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iRemotePC Free
Free - iRemotePC
FREE Remote Desktop Access and File Transfer service. iRemotePC provides you with secure full view of your PCs and the ability to transfer files between local and remote PCs via any web-browser from a distance for absolutely free! You can also invite guests to PC for demos or stream files from your PC without the hassle of long uploads or sending large emails! Firewall and NAT friendly! Now includes Web Based Remote Support Service!
help desk, helpdesk software, helpdesk, help desk software, webhelpdesk, web help desk, knowledge base, asset management, itil help desk, purchase order management, trouble ticketing, inventory management
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Freeware HelpDesk CentreDesk Quotation
Free - Merging Technologies
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign quotations to technicians.
Can be used as a stand-alone application or in conjunction with CDRepairs.
sla management, itil, contract management, inventory, service, network, customer support software, application preferences, patch management, security management, user workspace, desktop configuration
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JiJiTechnologies Password Reset
Free - JiJiTechnologies
JiJiTechnologies Password Reset is a web based system that allows users to reset their password. It supports Help Desk Delegation. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions.
Supports Password Reset/Unlock account/Change Password through web.
personalization, remote management, desktop management, logon scripts, application patching, group policy preferences, software updates, system, programs, execute, remote, administrator
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AdventnetManageEngine SupportCenter Plus
Free - Adventnet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
admin, parameters, control, task, local, interactive, scheduler, online technical support, helpdesk system, computer technical support, web based help desk, trouble ticket
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SysAid Help Desk Inventory and Monitoring
Free - Ilient Help Desk Software
SysAid is software for organizations' IT (Information Technology)
departments. It provides asset management and monitoring, automatically scanning the
organization's network, listing and testing its machines. SysAid <a href="http://www.ilient.com">Help Desk Software</a> provides
details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it.
SysAid also provides help desk.
technical support, share files, remote viewing, remote control software, remote desktop connection, free remote desktop access, full screen remote pc, free file transfer, transfer files, file sharing software, invite guest to pc, centredesk quotation
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Desktop Authority
Free - ScriptLogic (Pittsburgh PA Office)
The Desktop Authority family of products reduces the cost of managing the Windows desktop and eases the administrator’s burden to support the desktop lifecycle by enabling administrators to proactively control, inventory, secure, and support desktops from a central location. This solution provides enterprises the granular control they need over Windows desktops and applications to increase IT efficiency, meet compliance requirements, and more
quotations, call centre, web based password reset, help desk password reset, password reset, password reset self service, service level agreement, contact management, customer help desk, sla violation tracking, self service portal, customer
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