Service Level

Service Manager
Free - Martin Fuchs

Service Manager is a tool for quick control of Windows Services. It allows fast access to all running and installed Windows Services and Drivers. You can inspect their properties, start, stop and pause them. It's even possible to remove services completely from the Registry if you have problems un-installing them with the original setup program. You can connect to remote computers and do all this on the remote PC.

customer support software, service, request tracking, knowledge base, service level agreement, contact management, management, trouble ticketing system, sla violation tracking, self service portal, customer, help desk, helpdesk software

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TerminalServiceAgent
Free - Nsasoft LLC.

TerminalServiceAgent allows to enumerate and control network terminal services and processes and allows to terminate or log off remotely. TerminalServiceAgent shows remote network terminal service information like Initial Program, Application Name, Working Directory, OEM Id, Session Id, User Name, Windows Station Name, Domain Name, Connect State, Client Build Number, Client Name, Client Directory,Client Product Id, Hardware Id and more.

help desk software, helpdesk, workflow management, active directory, customer help desk, web based help desk, online technical support, trouble ticket, helpdesk system, technical support, computer technical support, system, local

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AutoServices
Free - kosmos BOS

The car service automation program. Get service orders and excecute them. The customer put service call to company. The application handles all the process of car servicing, starting from the gate reception, to disassembling and disassembling. The incoming jobs emerges as "Activities to do" on the terminal of the assignee (user). After the user finishes the job he/she forwards the task, with any number and kind of attached documents to it.

programs, execute, network, remote, administrator, admin, interactive, parameters, scheduler, control, task, webhelpdesk, web help desk

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Web Help Desk Software for Mac OS X
Free - Web Help Desk Software

The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

windows service, service manager, driver, registry, terminal service, 3 tier, document management, automation, process coordination, intelligent agents, operations management, workflow, tcp ip

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