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Desktop Authority(1)
Free - ScriptLogic Corporation
The Desktop Authority family of products reduces the cost of managing the Windows desktop and eases the administrator’s burden to support the desktop lifecycle by enabling administrators to proactively control, inventory, secure, and support desktops from a central location. This solution provides enterprises the granular control they need over Windows desktops and applications to increase IT efficiency, meet compliance requirements, and more
helpdesk, helpdesk software, help desk, help desk software, customer support, inventory, text modules, support, desktop configuration, customer support software, trouble ticket, technical support
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Razordesk Personal Edition
Free - Blue Tang Web Systems Ltd
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 30 days installation support.
webhelpdesk, web help desk, microsoft outlook, fashion textmodules, e mail support, customer, application preferences, patch management, user workspace, security management, personalization, remote management
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Freeware HelpDesk CentreDesk Quotation
Free - Merging Technologies
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign quotations to technicians.
Can be used as a stand-alone application or in conjunction with CDRepairs.
knowledge base, desktop management, logon scripts, application patching, group policy preferences, software updates, asset management, online technical support, helpdesk system, computer technical support, web based help desk, service level agreement
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Templates for the Fashion Helpdesk
Free - ITSTH
Try Microsoft's Outlook as powerful Helpdesk solution for customer enquiry at Clothing companies. The Add-in for Reply-Butler supports you when you with administration / construction of the Fashion boilerplates for the helpdesk. All Fashion text phrases support a multiuser system so that with a local network all the helpdesk workers share the same phrases and possess the same database. Test it now!
contact management, sla violation tracking, self service portal, request tracking, service, management, trouble ticketing system, monitoring, webmaster, live chat, email, live support
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Outlook-Boilerplates: Fashion-Templates
Free - ITSTH
Use Microsoft's Outlook as convenient helpdesk for customer inquiries directed at Clothing companies. This additional software supports you when you with the using of the Fashion boilerplates for your helpdesk. All Fashion text phrases allow a multiuser configuration so that with a LAN all the helpdesk staff share the identical boilerplates and share the identical boilerplates. Try it now!
web statistics, web logs, email manager, contacts, live help, contact manager, sales, customers, email management, hit counter, contact, ticket
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Remote Desktop Manager
Free - Devolutions inc.
Remote Desktop Manager is a small application used to manage all your remote connections. Add, edit, delete, organize or find your remote connection quickly. Compatible with Microsoft Remote Desktop, Terminal Services, VNC, LogMeIn and Team Viewer. It's a good replacement of the Remote Desktops Snap-in.
web stats, chat, web log, itil help desk, purchase order management, trouble ticketing, inventory management, sla management, itil, service desk, contract management, remote control software
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