Technician

Cool Info FX
Free - Tometa Software, Inc.

Cool Info FX is the number one system information, inventory, audit & diagnostic utility. It provides all the info you could ever need to know about your hardware, software, and usage. Easy exporting to databases like SQL, Access and formats like XML. Never wonder what your employees or family members are doing on the internet again! Multiple clients can use a central database to have a central network inventory of all systems on the network.

help desk, helpdesk software, resources, itil, knowledge base, file, modem, service desk, itil help desk, cdrom, system, purchase order management, device

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Free Serial Port Monitor
Free - HHD Software

Free software serial port monitor, Com Rs232 sniffer with communication packet data analyzer. This monitoring utility can spy, capture, view, analyze, test com ports activity performing com port connection and traffic analysis with data acquisition and control. You can use this system as device interface testing tool, modem data transfer viewer and so on.

contract management, trouble ticketing, inventory management, monitor, asset management, sla management, testing, floppy, input, data backup, frontend, removal, maker

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Spyware Interrogator - Tech Edition
Free - Trisnap Technologies

The only All-In One utility designed for technicians to research, identify and remove security threats to include malware. This is not another anti-spyware application, but a research tool that provides: Alternate Data Stream Scanning, Intelligent Real-time HijackThis Log analyzer, Live Internet Communication traffic monitoring, Process Killer with respawn prevention and detailed file information. SSI Tech Edition is unique in its ability to communicate with spywaredata.com providing instant threat data. 100% Free utility with no spyware, adware or nuisancance pop-ups.

view, power, sound, packet, traffic, presentation, customer support software, web based help desk, serial, brochure, powerpoint, auditing, analysis

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