Tickets

Web Help Desk Software for Mac OS X
Free - Web Help Desk Software

The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

help desk, helpdesk, customer, knowledge base, customers, helpdesk software, support, contact manager, webmaster, sales, live chat, request tracking, webhelpdesk

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Web Help Desk Software for Windows
Free - Web Help Desk Software

The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

email, customer support software, invoices, sub assemblies, active directory, live support, email management, web statistics, orders, production, web logs, floor documents, hit counter

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CafePilot
Free - Dijitanix

CafePilot is a cross-platform (Windows and Linux) client/server software suite that makes managing an Internet cafe of any size a breeze. CafePilot supports connections over the Internet so Internet cafe businesses with multiple branches can use a centralized server. This will allow customers to roam between branches with generated pre-paid tickets.

email manager, floor tickets, service level agreement, cost, contact management, contacts, help desk software, service, customer help desk, management, bill of materials, live help, web help desk

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Boldchat
Free - Bravestorm, LLC

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors and initiate pro-active chats with visitors. Used by over 11,000 active websites.

contact, ticket, receipts, trouble ticketing system, web stats, chat, sla violation tracking, web log, self service portal, parts, itil, service desk, itil help desk

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