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Web Help Desk Software for Windows
Free - Web Help Desk Software
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
help desk, helpdesk software, customer, helpdesk, knowledge base, live person, customer support software, online, help desk software, management, support, server
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ManageEngine SupportCenter Plus
Free - AdventNet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
live customer support software, click to support, live help, live support software, live chat, customer online support, online sales software, live chat support, live support, service level agreement, contact management, service
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Formulator.NET
Free - E-Centric, Inc
A robust Form Builder that enables you to create a wide range of Web forms instantly. Create Web forms easily with the Form Wizard, and customize the logic for how your administrative users manage form submissions. When you build a form with Formulator.NET, a full-featured administrative system is already in place to help you manage submissions, complete with an easy-to-use interface for viewing, modifying and performing other tasks on.
sla violation tracking, self service portal, request tracking, trouble ticketing system, web help desk, webhelpdesk, e mail, trouble ticket, technical support, mail, itil help desk, trouble ticketing
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ZaZaCHAT
Free - ZaZa Software, Inc
ZaZaCHAT Live Help - first FREE web-based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty
purchase order management, inventory management, sla management, itil, service desk, contract management, asset management, windows, email, telephony, smiley, smiles
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FileWay Free
Free - Everywhere Networks
Secure Document Access from Everywhere, An Essential Business Continuity Solution Download, upload, email, edit, view and manage documents, directories from any browser. An MS server based solution provides scaleable access to your orgs file servers. Interfaces to corporate portals, Outlook Web Access, Sharepoint, and other web apps. FileWay Free comes licensed for 3 users, to use at you like. Its used by orgs from 10 to over 100,000 users
smilies, animations, voip, online technical support, helpdesk system, computer technical support, web based help desk, encryption, privacy, secure, encrypted, customer help desk
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TERAVoice Server
Free - TERASENS GmbH
TERAVoice is a high-performance telephony platform for Windows that can implement any type of telephony application like voicemail, automated attendants, voice menus, waiting queues for call centers and custom IVR applications.
TERAVoice can also act as a VoIP (Voice over IP) gateway for bridging calls from PSTN to H.323 terminals and computers for inbound and outbound calls.
active directory, os x, electronic publish, relevancy ranking, fuzzy searching, ocr text, web browser, boolean, electronic publishing, natural language, workflow management, message
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