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Adventnet ManageEngine ServiceDesk Plus
Free - AdventNet Inc
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
help desk, helpdesk, helpdesk software, help desk software, webhelpdesk, web help desk, trouble ticket, technical support, customer support software, online technical support, helpdesk system, computer technical support
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Razordesk Personal Edition
Free - Blue Tang Web Systems Ltd
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 30 days installation support.
web based password reset, help desk password reset, password reset, password reset self service, support, knowledge base, customer, live person, text chat, ajax chat, visitor tracking, e commerce
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ZaZaCHAT
Free - ZaZa Software, Inc
ZaZaCHAT Live Help - first FREE web-based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty
live chat for websites, live help for websites, contact manager, management, itil help desk, purchase order management, trouble ticketing, inventory management, sla management, itil, service desk, contract management
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AdventnetManageEngine SupportCenter Plus
Free - Adventnet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
asset management, ticketing system, customer support, razordesk, webmaster, live chat, email, live support, web statistics, web logs, email manager, contacts
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Remote Management Gateway
Free - ScriptLogic Corporation
Desktop Authority's Remote Gateway Management reduces the cost of providing support to local and remote workers with secure centralized, web-based remote management and remote control. Provide anytime management of computers via LAN or Internet to extend the reach of the IT helpdesk.
live help, sales, customers, email management, hit counter, contact, ticket, web stats, chat, web log, web chat, website live help
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ZaZaAlerter
Free - ZaZa Software, Inc
ZaZaCHAT Live Help - Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty
web browser, service level agreement, contact management, customer help desk, sla violation tracking, self service portal, request tracking, active directory, service, trouble ticketing system, access, remote
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